Because Mobility Is Freedom
Discover braces that reduce pain, improve stability, and elevate your everyday life.
Frequently Asked Questions
Who are Brace Wise products suitable for?
Our braces are ideal for men and women, active adults, and anyone recovering from sprains, strains, or injury. Whether you’re getting back into exercise, returning to work, or simply wanting pain-free mobility, our products are designed to support everyday life.
Are Brace Wise products suitable for everyday wear?
Yes. Our braces are designed with comfort, breathability, and long-lasting support in mind, making them suitable for daily use—whether you're at work, at home, or staying active.
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at bracewise@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Our mission is to provide reliable, supportive bracing products that enhance movement, prevent further injury, and empower Australians to live comfortably and confidently.
Fast, Free & Secure Shipping Australia Wide
We believe better movement shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your Brace Wise support is packed with care and delivered straight to your door—so you can start moving easier, sooner.